tibs
Newbie
Posts: 5
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Post by tibs on Oct 4, 2006 20:09:49 GMT
Hi,
I have just seen the statements made here regarding TIBS and Sukida UK and this has prompted me to register today here and reply to you all.
First of all I would like to make it clear that TIBS have the sole distribution rights of Sukida scooters in the UK and Ireland Sukida UK and TIBS Have No problems with this forum having PDFs of the bike build on it's site, the reason these PDF's should not be used is that they are Draft's and for the safety of our customers and the forum members we have asked for these to be removed and in return we are more than happy to provide official PDF's which comply with build instructions in the UK.
A customer called advising that they had difficulty building a scooter and said that they were unable to follow the build instructions, when asked where the instructions came from they indicated this site.
TIBS have spent a lot of time and effort with Sukida to ensure that these instructions are correct, and the parts catalogue is still in a draft state, as soon as these are completed we are happy to provide you these too.
We are also happy to provide you with the build documents prior to you removing the draft versions, as a comment made here implies that we would not supply you these after the removal of the Draft PDFs.
The Internet Bike shop has been always proud to support this forum and will continue to provide support for forums like these.
We received a call from another forum TheChineseBikeforum.com who wanted us to advertise with them too, we agreed to do so as we do with many other sites, being a Internet based company we rely on Banner advertising and magazine adverts.
Thank you
TIBS
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Post by lplatewarrior on Oct 4, 2006 20:41:43 GMT
Obviously you do have something to hide otherwise you wouldn't be trying to declare your innocence
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Post by jialing on Oct 4, 2006 21:36:20 GMT
Well Mr. Tibs or whatever you want to call yourself I for one would not put my hard earned blood sweat and tears into anything you sold because as far as I am concerned your words are a lot of hot air and not even worth the space they take up.
The name ukida Im not sure if thats an f in front or an S it doesnt matter, it has lost its credibility as far as I am concerned. Your attempts to justify you or your companies actions has done nothing to rectify the situation. What happened to the appology? and why could you not of gone about this in a more appropriate manner. If I was you I would start thinking about how you can get yourself and your so called company out of this situation without giving anyone a load of bulldust. And if you were responsible dealers you would not advedrtised your wares on Ebay. thats for private dealers not business people or distributors so do me a favour run a business as it should without internet help. in short get off ebay
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Post by sunburnspain on Oct 4, 2006 22:45:58 GMT
Bunch of bloody amateurs and cowboys if you ask me
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Post by jialing on Oct 4, 2006 22:46:53 GMT
And yet another thing Mr. tibs, you have encountered you worst enemy. I dont like you one little bit. Your a parasite who lives off the earnings of others.
Your a POOR excuse of being a human being. Your pathetic excuses do not wash with me. You are a rank amatuer dealing with professionals who have contacts in the media.
One word in the right direction and the whole scooter industry in the UK will be under scrutiny. Your company will be the first to get that scrutiny from a very well known source of the media.
In fact your company might gain millions of pounds of advertising free that goes out to millions of people every sunday. You cannot bribe me... I am untouchable.
Even if you gave me an incentive for silence like a free bike id tell you what to do with it. But for millions of gullible individuals in the UK i can make life difficult for you. If you survive the ordeal I could put you under.
I do not make threats this is not a threat as such. As a journalist I know contacts in the right places.
The actions of your staff are deplorable, your excuses miserable. You are a parasite living on unsuspecting gullible individuals.
If you were not you would not be dealing on the internet.
There were laws bought in to protect the gullible public from people such as yourself. If you were a reputable dealer as you claim, why use the internet to fleece the innocent.
Theres a saying if you cant stand the heat in the kitchen get out.
good bye mr.timms good by sukuda, Oh nuts did i put an s before an f.
I think you got problems mr.tims if you cant sort it. then take a long walk off a short pier.
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Post by julietdoll on Oct 5, 2006 5:59:14 GMT
Before anyone is too hasty I'll just play Devil's advocate a little.
TIBS I believe stands for The Internet Bike Shop.
Yes TIBS sell via ebay but there is nothing wrong with that. With a changing world many things are now sold over the www that weren't 10, 5 , even 2 years ago.
TIBS have over 5500 feedback rating on ebay that is 99.8% positive. That means that over 5500 people have cared to write to ebay and rate TIBS, and all but a few have been positive. The comments that go with the feedback are indicative that the shop is helpful too.
Although Sukida's original letter could have been better written the fact is that in exchange for removing some PDF files that are out of date and have caused some problems with bike buiding customers, the site will get updated correct ones.
Also in return for removing an incorrect parts list, the site will get an updated correct one when it is available.
I think too many conclusions may have been jumped to. I'm not affiliated with these people in any way other than I may, at some time in the future, buy something from them.
Replying in a rude and seemingly uninformed manner with unresearched facts is not going to make anyone look credible.
All I am saying is take a few steps back and look at what is really happening.
Peace!
Juliet xxx
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Post by Rusty on Oct 5, 2006 9:17:12 GMT
Lets end this here. Nobody is going to be banned. The whole point of this forum and website is to help owners of Chinese scooters. Banning every distributer who dares to annoy somebody will only end up hurting those who we are here to help.
I will leave the link on the csc website as I feel that it is a true representation of my dealings with Sukida Uk. Potential buyers can make their own minds up from there.
Lets hope that they have learned a lesson from this.
Now lets all behave and let this thing die!
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Post by sunburnspain on Oct 5, 2006 9:38:22 GMT
Hear Hear
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Post by enu06 on Oct 5, 2006 9:54:06 GMT
I would just like to add that jialings vicious personal attack outburst does not reflect my view of any one connected with TIBS. Sukida uk, or indeed any one on this planet. Sorry Jialing, you are way over the top, I don't think for one minute anyone had/has any idea's of consciously conning any customer to this company, its a conglomeration of bad circumstances that have been displayed in total by one email. There is no knead for personal attacks liker this! Makes me wonder who should be apologizing to who!
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Post by larry8 on Oct 5, 2006 11:35:39 GMT
Ok mr Tibs, Put your money where your mouth is and send us the correct new PDF files.
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Post by jialing on Oct 5, 2006 12:09:27 GMT
One of the laws of physics is that for every action, there is an equal and opposite reaction.
This was the direct result of a very badly worded email that was sent out by a large company. Although, it was directed at the club, and was in a way a direct insult to every member of the club, I too became angry with its content.
In fact Scooter and myself discussed this issue in the chat room, its a pity one cannot save the contents of the chat that went on between ourselves. It would make interesting reading in here today.
As a result of the conversation I started a new thread with links to chinese manufacturers of bikes. That was part one of an on going process that was to encourage chinese bike manufacturers and their agents to take an active part in helping members of the Chinese Scooter Club with their problems.
Sure I was upset and angry with sukida. I took that personally, I admit I did go over the top. For that I make a public apology to the members and also Sukida UK if I offended anyone.
As had been said in an earlier post it was a storm in a tea cup which got out of control.
In business today, it is always the little man that suffers from various dealings be it on the internet or anywhere else. Thats a part of life.
once more I apologise for going over the top, I admit I did but they were my feelings at the time I made the post.
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Post by Scootin on Oct 5, 2006 12:10:42 GMT
Thank you to TIBS for stopping by to help clear this up. A constuctive dialog will go lot farther to settle this
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tibs
Newbie
Posts: 5
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Post by tibs on Oct 5, 2006 20:04:13 GMT
Hi, Further to our last post: The safety of our customers and members on this forum are of great importance to us here at The Internet Bike Shop (TIBS) and Sukida UK. The Official PDF's will soon be available free of any cost to download from the www.theinternetbikeshop.com website. However, anyone who requires a PDF document prior to these being available on the website should email: Service@theinternetbikeshop.com requesting a build document clearly stating which bike/scooter they require the PDF for. Please also note: As per Sukida UK not all the PDF files for each bike/scooter are completed. There are some documents still being translated and written when these are completed these will also become available. The documents can be fairly large so please ensure that you are able to receive large files to your email address. Thank you
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Post by larry8 on Oct 7, 2006 0:25:09 GMT
Ok Mr Tibs, I went to the website and since I didn't buy my scooter from you I cannot access the technical docs to download. You say that members of this forum can get these PDF docs. free, so how do I get them??
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